Frequently Asked Questions

DPH Tree Services is a family-owned tree company serving Lansing and Hastings, Michigan. Founded on five years of official business experience built upon our founder's lifetime in the industry and his father's 40+ years in tree service, we bring generations of hands-on expertise to every project.

  • Are you licensed and insured?

    Yes, we're fully licensed and insured for all tree services. This protects both you and our team during every project, giving you complete confidence in our work.
  • Do you provide free estimates?

    Absolutely! We provide free estimates for all tree services. We'll assess your needs and provide transparent pricing with no hidden fees.
  • What areas do you serve?

    We serve over 50 cities surrounding Lansing, Grand Ledge, Charlotte, Ionia, Hastings, Caledonia, Battle Creek, Lowell, Grand Rapids, Freeport, and Middleville throughout Michigan.
  • What services do you offer?

    We offer complete tree care including tree trimming, tree removal, storm damage restoration, and lot clearing. Each service is backed by our professional expertise and safety standards.
  • Do you handle storm damage?

    Yes, we specialize in emergency storm damage restoration with fast response times. We'll safely remove fallen trees and clear debris to restore your property quickly.
  • What are your business hours?

    We're open Monday through Friday from 8:00 AM to 5:00 PM. For storm emergencies, contact us for urgent response outside regular hours.
  • How quickly can you respond?

    We pride ourselves on fast response times. Many customers report we call back within 10 minutes and can often provide same-day estimates for urgent situations.
  • Do you clean up after tree work?

    Yes, complete cleanup is included with all our services. We remove all tree debris and leave your property clean, just as we found it.
  • Can you work around power lines?

    Yes, our experienced crew can safely handle tree work around utility wires. We use proper techniques to avoid interfering with power lines during removal and trimming.
  • How much does tree removal cost?

    Tree removal costs depend on size, location, and complexity. Small trees under 30 feet typically cost less than large mature trees requiring specialized equipment and careful planning.
  • When is the best time to trim trees?

    Late winter or early spring is ideal for most tree trimming in Michigan. Trees are dormant, wounds heal faster, and you can see the branch structure clearly before leaves emerge.
  • What makes a tree dangerous?

    Dead branches, trunk decay, root damage, or severe lean make trees hazardous. Storm-damaged trees with split trunks or hanging branches pose immediate risks to people and property.
  • How do you safely remove large trees?

    Large tree removal requires sectional cutting from top down, proper rigging equipment, and careful planning around structures. We use specialized techniques to control each piece as it's removed.
  • Can tree trimming damage my tree?

    Improper trimming can harm trees permanently. Professional arborists use correct cutting techniques, timing, and limit removal to no more than 25% of the canopy per session.
  • Why do tree stumps need grinding?

    Stumps attract insects, create tripping hazards, and prevent new landscaping. Grinding removes the entire stump below ground level, allowing grass or new plants to grow normally.
  • What happens to tree debris?

    We haul away all branches, logs, and wood chips unless you prefer to keep firewood or mulch. Everything is recycled appropriately, with larger wood going to lumber mills.
  • How long does tree work take?

    Simple trimming takes 2-4 hours while complex removals may require a full day. Weather, access, and tree condition affect timing, but we provide realistic schedules upfront.
  • Do you trim trees near my house?

    Yes, we specialize in precision work near structures using controlled rigging systems and careful planning. Our crews protect rooflines, siding, and landscaping during close-proximity tree work.
  • What's included in storm cleanup?

    Storm cleanup includes removing fallen trees from structures, clearing blocked driveways and walkways, cutting hanging branches, and hauling all debris. We prioritize safety-critical situations first.

Ready for professional tree care? Contact DPH Tree Services at (616) 558-4384 today for your free estimate and experience the difference that family values and expert craftsmanship make.